Our coat extensions come with a one (1) year warranty to cover the repair cost of any manufacturing defects. The warranty period is from the time of original purchase from our website or an authorized Bridge the Bump dealer.
To report a defect please email us at firstname.lastname@example.org and include:
- your contact information
- a description of the problem
- a close-up photo of the defect (if possible)
We strive to respond by phone or email within 3 business days.
We offer a 14-day satisfaction guarantee on all regular-priced items purchased through our site. Sale items, clearance items, and custom orders are final sale.
For returns please email us at email@example.com. We only accept items that are unused, unworn, and still in their original packaging. All returned items must be accompanied with the original receipt. Bridge the Bump does not cover the cost for returned items. Once your returned items have been received, inspected, and processed your credit card will be refunded the amount for the item(s) less original shipping fees.
If you have any questions about our return policy or status of your returned items please contact us at firstname.lastname@example.org.